What is item contestation
Item contestation is a feature that allows users linked to a unit to question the response given in one or more items of a checklist that has already been concluded.
This resource must be used within a determined period to indicate if the filling is incorrect or to present a solution for a nonconformity reported during the evaluation.
This tool is essential to ensure the accuracy of the collected data and allow adjustments after the completion of the inspection.
How the flow works
After requesting a contestation, the request will go through an analysis process by the responsible users, and can be approved or disapproved.
See the visual comparison of the item status below:
1. Before (Questioning the filling):
2. After the contestation approval:
Frequently Asked Questions (FAQ)
Who can perform a contestation?
Contestation can be performed by users who are properly related to the unit where the checklist was applied.
What happens after approval?
If the contestation is approved, the item response is changed to reflect the correction or the accepted justification, changing the nonconformity status.
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